FREQUENTLY ASKED QUESTIONS

Use our Sales and Service Area listings page to look up which Zip Codes we cover. At checkout, your Zip Code will be confirmed the match automatically.

The Clean Burn of the Southeast Parts Store is the official online source for genuine OEM Clean Burn replacement parts for the Carolinas, Georgia, & Florida. You're connected directly to us, your Authorized Distributor. so you get the right part fast — from a trusted source.

The Clean Burn of the Southeast Parts Store serves customers within the Carolinas, Georgia, & Florida. When you enter your ZIP code at checkout, your order is automatically verified to match our service area.

This ensures you receive genuine OEM parts, local support, and quick fulfillment. Most customers including mechanics, technicians, auto shops, and existing Clean Burn system owners, can order directly online from us.

Orders are routed to us as your local Clean Burn Authorized Distributor and are shipped directly from one of our locations to better serve you.

Not yet. Initial availability is limited to customers in the US. For Canadian or International parts sales please use the online locator to contact your Authorized Distributor: https://www.cleanburn.com/distributor-locator

Major credit cards (Visa, MasterCard, American Express, Discover) and PayPal (if
enabled). All transactions are processed securely.

Orders process quickly. If you need to cancel, contact us immediately at info@cleanburnofthesoutheast.com. Once an order ships, cancellation is not possible — you may
request a return under our Return & Exchange Policy.

Unused, uninstalled parts in their original condition may be returned within 30 days of
delivery. Installed or used parts cannot be returned. All approved returns are subject to a 20 % restocking fee at Clean Burn of the Southeast's discretion.

No. Warranty claims are handled only through contacting us directly. You can use this form to contact us about your Warranty. This store is for new parts sales only.

Yes, you can. Please note, improper installation may void your warranty. For safety and performance, installation should be performed by a qualified technician or an authorized Clean Burn of the Southeast representative.

Schedule your service with us.

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Our waste oil furnaces and boilers are sold exclusively through our Authorized Distributor network. Clean Burn does not sell directly to the consumer. Prices vary around the world due to many factors including delivery, optional parts and equipment, and custom installation. For more information about which Clean Burn model is best for your shop and pricing, feel free to contact us.

The average minimum volume of waste oil you must generate each year is between 500 and 700 gallons. You can also burn #2 fuel oil if you run short of waste oil.

Absolutely not. A Clean Burn furnace burns as cleanly as a #2 fuel-oil furnace. In fact, a Clean Burn furnace is designed to burn #2 fuel oil in addition to waste oil.

No. Our state-of-the-art burners are designed to accommodate a range of oil viscosities, from 10w to 50w.

Expect to clean your Clean Burn furnace every 1000 hours of operation, on average. Cleaning your furnace is a safe and easy procedure, which takes only about 30 minutes.

Yes. We provide a 10-year limited warranty on the combustion chamber and heat exchanger, and a one-year warranty on all burner parts. Clean Burn’s warranty is one of the most comprehensive in the industry.

Depending on average temperatures in your region, you’ll enjoy an 18 to 24 month ROI. And, yes, free heat is your reward for a smart business decision.

The federal government holds you directly and irrevocably responsible for pollution management, clean-up and disposal control of waste oil. Simply put, the liability for waste oil exists until it is burned (i.e. recycled).

It may be easy for you to pay a hauler to pick up and dispose of your waste oil. But in doing so, you are giving away valuable fuel which could be waste for free heat generated by your Clean Burn Heating System.

Yes, Clean Burn furnaces can be ducted, and are UL approved for this application.